The hard reality of the soft side of business is that there is no soft side of business.
All organizations get things done through people interacting with one another. The quality of these interactions is either intentionally designed and managed to align with organizational goals, values and objectives or is driven by individual manager personality or mood creating the possibility for pockets of excellence but not cultures of excellence.
Organizations have a choice – pretend human nature doesn’t exist or that it is a mystery that can’t be figured out, or learn the principles of applied emotional intelligence, train their leaders in these principles and skills and then define them as part of their leadership job description. Rick calls this creating Cultures of Excellence.
Now ask yourself:
Your answers are important!
If you aren’t building cultures of excellence – high quality interactions that ensure a set up for success while maintaining/building strong positive relationships, your young workforce will go find someone else who will.
Principal, True North Consulting.
For thirty years Rick has served as an educator, psychotherapist, and organizational consultant.
In all his work, Rick integrates immediately practical skills with the opportunity for leaders to grow as people. He creates those pivotal opportunities where leaders integrate skills with self-awareness and integrity.
He brings this principle to all his work:
Who we are is how we lead.
Copyright 2008 by Rick Piraino. All rights reserved.